TERMS & CONDITIONS

INTRODUCTION

The UOA Membership is a loyalty programme which entitles the UOA Member to enjoy the Benefits and Privileges offered under the UOA Membership Programme.

SECTION A: DEFINITION

  1. “Benefits and Privileges” means the special incentives, benefits, privileges and/or rewards that may be accorded and/or enjoyed by the UOA Members
  2. “Corporate Member” means a company which is a UOA Member.
  3. “Individual Member” means a natural person who is a UOA Member.
  4. “Loyalty Management Centre” means the UOACare Management Centre located at UOA Corporate Tower, Lobby A, Avenue 10, The Vertical, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia.
  5. “Loyalty Management Personnel” means the personnel of Loyalty Management Centre.
  6. “Merchant Outlets” or “Merchant Partners” means the merchants, suppliers, vendors or establishments participating in the UOA Membership.
  7. “Mobile Application” means the mobile applications owned and operated by UOA in relation to the UOA Membership.
  8. “Non-Member” means a person who is not a UOA Member.
  9. “Participating Projects” means the property developments undertaken by UOA which have been selected by UOA to be eligible for the UOA Membership Programme.
  10. “UOA” means UOA Development Bhd (Company No. 654023-V), a company incorporated in Malaysia and having its office at UOA Corporate Tower, Lobby A, Avenue 10, The Vertical, Bangsar South City, No. 8, Jalan Kerinchi, 59200 Kuala Lumpur, Malaysia and includes its subsidiaries, related and/or associated companies.
  11. “UOA Membership” or “UOA Privilege” means the loyalty programme drawn up with Benefits and Privileges promoted by UOA for UOA Members’ enjoyment.
  12. “UOA Property” means any selected property within the Participating Projects that are developed by UOA and purchased by the Member or Non-Member from UOA directly.

SECTION B: ELIGIBILITY AND ENROLMENT

  1. The UOA Membership is opened to first hand purchaser or company who has successfully purchased UOA Property and executed the SPA or any person or company as appointed by UOA. Such person or company will be eligible for and enrolled into the UOA Membership.
  2. On the successful enrolment and registration of a person or company as a UOA Member, he will receive a notification from UOA.
  3. The UOA Membership is personal and exclusive to the UOA Member named therein and cannot be assigned, transferred, sold, loan, conveyed or dealt with in any manner howsoever.
  4. Where a UOA Property is successfully purchased by multiple persons or companies, all the purchasers named in the SPA will be eligible for enrolment into the UOA Membership.
  5. The Benefits and/or Privileges of the UOA Membership may include any of the following:
    • Buyer Repeat Purchase Discount
    • Buyer Get Buyer Reward
    • Exclusive Pre-Launch Invitation & Priority Unit Selection
    • Buyer Birthday Reward
    • Special Renovation Package For UOA Lease Property
    • Exclusive Gift During Property Handover
    • After Sales Service Assistance
    • Special Discount By UOA & Merchant Partners
    The Benefits and/or Privileges may be added, varied, changed, revised, amended or cancelled by UOA at any time and from time to time without prior notice as deem fit by UOA.
  6. The UOA Privilege Mobile Application is used solely for discount redemption and it cannot be used to obtain cash or to exchange for cash or other products or services.
  7. UOA reserves the right to do any of the following as it may in its absolute discretion deem necessary, fit or appropriate without assigning any reason whatsoever:
    1. 7.1 refuse to enrol and/or register a person or company for UOA Membership; or
    2. 7.2 suspend or revoke the UOA Membership of a Member; or
    3. 7.3 suspend, discontinue and/or terminate the UOA Membership Programme; or
    4. 7.4 add, vary, change, revise, amend or cancel the terms and conditions of UOA Membership Programme.
  8. Upon the withdrawal, suspension, discontinuance or termination of the UOA Membership, the UOA Privilege Mobile Application shall be cancelled and rendered invalid and UOA shall have no obligation to extend any Benefits and Privileges under the UOA Membership.

SECTION C: BENEFITS AND PRIVILEGES

  • 1. UOA shall have the absolute right to create different categories of UOA Members, offer alternative Benefits and Privileges to UOA Members or have multiple layers of Benefits and Privileges at any time and from time to time without having to give any prior notice.
  • I. UOA PROPERTY
  • 2. The terms and conditions of some of the Benefits and Privileges are stated below:
    • 2.1 Buyer Repeat Purchase Discount - A UOA Member may enjoy a discount off the purchase price on his next/subsequent purchase of a UOA Property from UOA directly.
    • 2.2 Buyer Get Buyer Reward - A UOA Member may enjoy a reward:
      • 2.2.1 the Reward may be in the form of commission, gift or voucher or such other form of reward as solely determined by UOA;
      • 2.2.2 the Reward may be given during such promotional periods and subject to such terms and conditions as determined by UOA at its absolute discretion;
      • 2.2.3 the UOA Member must specifically inform UOA of his introduction of the Non-Member before the Non-Member signs the booking form and pays the booking fee for the purchase of UOA Property. This introduction by the Member of the Non-Member must be acknowledged in writing by UOA in the said booking form. Any UOA Member who fails to comply with this requirement and procedure shall not be entitled to enjoy this Reward;
      • 2.2.4 is only applicable to the introduction of purchaser who is not an existing Member at the point of introduction to UOA. In the case where the Member purchases UOA Property from UOA directly jointly with a Non Member, only the purchaser who is a Member is entitled to the Buyer Repeat Purchase Discount. A Non-Member is not entitled to both the Buyer Repeat Purchase Discount and Buyer Get Buyer Reward.
      • 2.2.5 the rewards given to the Member who has introduced a Non-Member to purchase UOA Property from UOA directly provided always that such Non-Member has executed the SPA.
    • 2.3 Buyer Birthday Reward - A UOA Member may enjoy this Reward:
      • 2.3.1 during such promotional periods and subject to such terms and conditions as determined by UOA at its absolute discretion;
      • 2.3.2 is only applicable when the UOA Member is a natural person;
  • 3. Notwithstanding the above, UOA shall have the absolute discretion to add, vary, change, revise, amend, substitute, cancel or discontinue any of these terms and conditions at any time and from time to time without prior notice.
  • II. MERCHANT PARTNERS
  • 4. The Member must download UOA Privilege Mobile Application to enjoy the Benefits and Privileges from Merchant Partners.
  • 5. The UOA Member may enjoy the Benefits and Privileges offered by participating Merchant Partners with the UOA Membership sign displayed and Benefits and Privileges offered by Merchant Partners listed in the UOA Privilege website or the UOA Privilege Mobile Application.
  • 6. The UOA Member is advised to refer to this linkuoaprivilege.com.myat the UOA website or the UOA Privilege Mobile Application for the current list of participating Merchant Partners. UOA reserves the right to add, change or remove the Merchant Partners from the list from time to time and at any time without having to give prior notice.
  • 7. The UOA Member should comply with the instructions or methods of redemption as may be specified by UOA and/or the Merchant Partners from time to time.
  • 8. The Benefits and Privileges only apply to current transactions and not to any previous or back-dated transactions.
  • 9. The Benefits and Privileges are also subject to terms and conditions that may be imposed by the Merchant Partners.
  • 10. UOA and/or the Merchant Partners may at their sole and absolute discretion cancel, suspend, terminate, reduce or otherwise change the Benefits and Privileges under the UOA Membership Programme at any time and from time to time.
  • 11. The Merchant Partners may at their absolute discretion decline to allow redemption of the Benefits and Privileges for items which are on sale or promotional items or when the UOA Privilege Mobile Application redemption is presented together with any other ongoing privileges or discounts.
  • 12. UOA shall not be liable to the UOA Member for any loss, damages, injury, death, claims and/or liabilities in any manner whatsoever and howsoever for any goods and/or services purchased by the UOA Member from any of the Merchant Partners, whether or not such goods and/or services are purchased by the UOA Member with or without obtaining discount through use of the UOA Privilege Mobile Application. In this respect, UOA gives no warranty in respect of the quality of goods purchased and/or services rendered by the Merchant Partners or their suitability for any purpose. Any dispute concerning goods purchased and/or services rendered by the Merchant Partners shall be resolved directly between the UOA Member and the Merchant Partners. UOA shall bear no responsibility for resolving such disputes or for the dispute itself.
  • 13. UOA shall not be liable to inaccessibility, failed redemption, transaction, dispute due to connection error or any error caused by UOA Members/Merchant Partners.
  • 14. The UOA Membership signage displayed by Merchant Partners at their participating outlet(s) shall not be taken as a representation and warranty by UOA of the variety, quality, merchantability and/or suitability of the goods and services available by the respective Merchant Partners.
  • 15. Unless otherwise specified, the Benefits and Privileges in the form of discounts generally apply in respect of the price of goods and services offered by the Merchant Partners and are not applicable to any government tax, goods and services tax, service charges and other miscellaneous charges.
  • 16. The relationship between UOA and the Merchant Partners does not create or constitute a partnership, joint venture or agent-client relationship and UOA shall not be held responsible or liable in any manner whatsoever for any of the goods and/or services provided by the Merchant Partners.

SECTION D: MISCELLANEOUS

  • 1. In a dispute relating to the UOA Membership or Benefits and/or Privileges, the decision of UOA shall be absolute, final and conclusive.
  • 2. UOA shall not be liable for any loss or damage suffered by the UOA Member due to any reasons including but not limited to the following: -
    • 2.1 any unauthorised use of the UOA Membership;
    • 2.2 any refusal, omission, failure or negligence of the UOA Member to properly use/enjoy the Benefits and Privileges;
    • 2.3 any failure to notify the UOA Member of any change, modification, amendment or variation in the terms and conditions stated herein and/or under the UOA Membership and/or any Benefits and/or Privileges offered under the UOA Membership;
    • 2.4 the suspension, discontinuance and/or termination of the UOA Membership; and/or
    • 2.5 the suspension, discontinuance and/or termination of the membership of a UOA Member.
  • 3. UOA reserves its sole and absolute right to: -
    • 3.1 add, delete, vary, change or amend the terms and conditions stated herein and/or under the UOA Membership and/or any Benefits and/or Privileges offered under the UOA Membership at any time and from time to time without prior notice and assigning any reason whatsoever;
    • 3.2 withdraw, suspend, discontinue or terminate the UOA Membership at any time without prior notice and assigning any reason thereto. Upon said withdrawal, suspension, discontinuance or termination, the UOA Membership shall be nullified and invalidated and UOA shall have no obligation to extend any entitlements, Benefits and/or Privileges under the UOA Membership Programme to the Members;
    • 3.3 withdraw, terminate or decline the issuance of UOA Membership at any time without prior notice and without assigning any reason thereto;
    • 3.4 decline any requests for transfer of membership, combine of membership, any other requests pertaining to the UOA Membership at any time without prior notice and without assigning any reason thereto;
    • 3.5 to use and utilise all information obtained from or under or pertaining to the UOA Membership including without limitation details of the UOA Member for marketing purposes.
  • 4. UOA Members shall notify UOA in writing of any updates request of change of address or any other contact information. UOA Members may visit www.uoaprivilege.com.myor write touoacare@uoa.com.my.
  • 5. The use of the UOA Privilege Mobile Application by the UOA Member automatically infers acceptance of the prevailing terms and conditions of herein whether the UOA Member has prior notice or not.
  • 6. Whilst every effort has been taken to ensure the accuracy and completeness of the terms and conditions of UOA Membership, UOA shall take no responsibility and liability whatsoever and however arising for any inadvertent omissions, errors, misrepresentations, data loss and incomplete information and expressly disclaim any liability whatsoever for any loss, distress and inconveniences arising from or in reliance upon the whole or any part of the contents of the UOA Membership brochures, leaflets, banners, forms, terms and conditions and any information or documents whatsoever relating to UOA Membership.
  • 7. UOA Privilege Mobile Application users are responsible for any devices, software and services needed to use the UOA Privilege Mobile Applications. UOA does not guarantee that the UOA Privilege Mobile Applications will fully function on any particular device or with any particular software.